If you are unsatisfied with your purchase, simply return the product within 14 days of purchase to us for an exchange, store credit or a full refund. Software, videos, and textbooks, unless damaged or corrupted, must be returned in the original packaging.

For any other concerns please contact a team member 07 3272 9267 0845 -1630 EST(MON-FRI) 0845-1245 (SAT) (Queensland time) International call + 61 7 3272 9267 Fax +61 7 3272 9037.

We will personally assist you with a warranty claim. AND, while your equipment is being repaired, we will loan you a replacement item of a similar standard while your is ’off the road’ this is a great offer from The Aviator Store, giving you peace of mind and keeping you on the move, without the inconvenience.

Domestic
Shipping via Parcel Post. At checkout, you may elect to up-grade your shipping to Express Post, the cost is automatically recalculated. Same day courier service available for local orders, contact us for more information.

International
Shipping fees are calculated automatically via at Australia Post rates and applied to your order. We reserve the option to insure your package if so, we’ll contact you for more details.

You can pay using one of the following convenient alternatives:

• Australia Post offices will do an electronic transfer for you over the counter
• Australia Post Money Order through the mail
• Send a personal cheque (conditions apply)
• Direct Bank transfer via the internet.